$497 — one-time license
Every customer. Every job. One place.
I finally have a real customer file—not a napkin and three texts. Every phone number, note, and job ties back to one record so when Riverside Mechanical calls again I see last year’s callback before I pick up. Open estimates get a nudge so I stop losing people who said “call me next week,” and the timeline shows every estimate, ticket, and invoice in order so nobody at the counter has to play detective.
Get ShopCRMLabShopCRMLab — screenshot coming soon
I met a solid lead at the supply house, wrote the number on a receipt, and never saw it again—three weeks later they booked someone else because I never called back.
A repeat customer calls and I am flipping through a binder while they wait—half the story is in my phone, half is in the old job system, and none of it matches what I remember about their warranty fight last fall.
I sent an estimate Tuesday, they said “looks good, tweak the labor,” and I meant to resend Thursday—now it is Monday and I am embarrassed to call because I let it go cold.
My “CRM” is a group chat, a whiteboard by the phone, and sticky notes on my monitor— when the busy tech answers, nobody knows who owns the follow-up or what we already promised them.
One record per contact—phones, emails, tags, notes, and every job and dollar tied to them so the next person at the desk picks up where you left off.
Nudges on open estimates and quiet customers so “I’ll get back to you” does not turn into “they went with the other shop.”
Full history of every estimate, job, and invoice in order—see what you sold, what you collected, and what is still hanging open before you pick up the phone.
One-time license. No subscription. Use it on your shop's computer or any browser.
ShopCRMLab is also included in the ShopOS bundle — all 9 tools for $3,997.